ADDITIONAL SERVICES

Cash to Master

Ensuring Prompt and Secure Cash Delivery

In our global network, certain trusted suppliers can provide cash delivery services, ensuring your Captain receives the required funds promptly. This Cash to Master (CTM) service is available on specific locations and guarantees efficient and secure cash delivery to your vessel.

Certain partners/suppliers offer a combination of this service with provisions/stores orders, resulting in reduced operational costs for your ship, while aiding in your Vessel Cash Management.

This streamlined approach is invaluable, especially in navigating the complexities of ports worldwide. Trust ISOLDE’s network to handle your Cash to Master process with reliability and efficiency.

Fresh Water Ship Supply Services

Ιn collaboration with trusted and experienced suppliers, we arrange and provide high-quality fresh water for your vessel.

Our comprehensive maritime fresh water services ensure your ship's water requirements are fully catered to and your vessel's fresh water delivery needs are met with efficiency.

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Garbage Disposal and Removal Services

At specific ports, our suppliers offer comprehensive waste disposal solutions, ensuring efficient management of waste generated by marine vessels.

From shipboard garbage removal of the largest ocean-going vessels to marine vessel waste disposal for smaller cargo-ships, we provide seamless and reliable services to keep your vessels clean and compliant.

Contact us for vessel waste management solutions to ports worldwide.

Customs Clearance & Spare Parts

Our extensive network of trusted suppliers offers comprehensive customs clearance services, tailored to your specific needs.

Our partners also ensure timely and hassle-free clearance of spares destined for delivery to your vessel.

Whether you require one-time assistance with customs clearance or ongoing support, ISOLDE is here to help.

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Protective Agent

In certain maritime regions, our network (of trusted suppliers) offers protective agency services. Protective agents play a crucial role in overseeing the actions of the counterparty’s agent during port calls, ensuring that your interests are prioritized and always safeguarded.

Supervisory agents’ primary objective is to mitigate potential conflicts of interest that can arise when multiple stakeholders are involved in a port call. Leveraging their expertise and experience in maritime operations, they act as your trusted representatives, diligently monitoring the activities of all parties involved to maintain transparency, compliance, and operational efficiency.

Our dedicated partners are committed to delivering superior service, proactive risk management and unparalleled support to ensure the success of your maritime operations.

Crew Change

With the cooperation of our collaborators, we assist ship owners with seamless crew changes. Our network offers fast, flexible, and efficient crew change solutions at highly competitive costs, ensuring smooth operations for vessel owners and operators.

Crew change services encompass a wide range of offerings to meet the diverse needs of our clients.  Our partners prioritize safety and efficiency in every aspect of crew transfer, providing reliable transportation to and from airports and arranging suitable hotel accommodations based on specific requirements.

The key strength of this service lies in our partners’ ability to handle all documentation processes for crew members' on and off sign-offs at local immigration offices. Our principals take on the responsibility of processing all necessary paperwork, ensuring compliance with regulations and minimizing the administrative burden for our clients.

To facilitate smooth documentation processing, we require advance submission of crew member’s personal details, including name, surname, date and place of birth, passport number, and expiration date, along with the complete voyage itinerary.

Contact us today to learn more about how our crew change services can enhance the efficiency and safety of your maritime operations.

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